Refund Information: #GameofRoses
Following the unfortunate abandonment of today’s #GameofRoses we would like to remind you of our ticketing refund policy.
General admission tickets
If you purchased your ticket in advance of the day of the match with a credit or debit card, you will automatically be refunded the face value of your match ticket (excluding booking and postal charges) you do not have to return your ticket or contact the Ticket Office.
Supporters who purchased by cash or purchased tickets today (Friday 9 August) by debit or credit card, can exchange their ticket for any alternative domestic fixture at Emirates Old Trafford (excluding Quarter Finals) in 2019. The ticket exchange must be booked at least 48 hours prior to the scheduled start of your chosen fixture.
Hospitality customers who wish to exchange their package for any of the remaining 2019 domestic matches at Emirates Old Trafford should contact firstname.lastname@example.org by 12 noon on Friday 23 August, please quote the name and email that the booking was made under (remaining packages are subject to availability).
Any customers who have not contacted us by this time will be provided a refund for the ticket value of their hospitality package.
Members and Season Ticket holders
2019 Members (who have T20 included) and T20 Season Ticket holders will not be refunded the face value of the match ticket as both offer a range of benefits in addition to access to fixtures. The Club will take into consideration any such restricted play or match cancellation at the end of the season and this may be reflected in the prices of Memberships for those renewing for the following season.
For full terms and conditions, please click here.