Membership Auto-Renewal FAQs
Please see below for the latest frequently asked questions around the optional auto-renewal for the 2026 memberships.
If you are unable to find an answer to a question you are looking for, feel free to get in touch with the ticket and membership office by emailing [email protected] and we will add it to the below list of FAQs.
IMPORTANT: The deadline to opt-out is 5pm on Monday 25 August
Why is the Club running the membership auto-renewal for 2026?
We understand that the majority of members renew their membership year-on-year when the categories are released for general sale in order to receive priority international ticket access which is one of the most popular member benefits. The aim of the auto-renewal is to make the process as easy as possible for members who are looking to renew for 2026, with the option to opt-out should they wish.
Why are the auto-renewal payments being made before the end of the 2025 season?
The reason for the auto-renewal process to take place on or around Tuesday 26 August as communicated in the information received by Members is due to the upcoming 2026 International ticket window.
Tickets for 2026 Internationals are due to open for sale from early-September and as part of the Member benefits, our aim is to ensure members get first priority to book these highly sought after tickets.
Can I opt-out of auto-renewal?
Of course, the auto-renewal process is simply a way to make it easier for members who wish to renew for 2026 and to get international ticket priority before anyone else.
However, should members wish to renew later in the year, or to not renew their membership at all, members are free to opt-out of the auto-renewal process.
To opt-out of the auto-renewal process, simply follow the steps below.
- Log in at lancashirecricket.co.uk/memberportal
- Click the ‘Login’ button and sign in to your account
- Select ‘Profile and Payment Methods’ accessed in the right-hand menu on desktop or via the main menu on mobile
- Scroll down to ‘Your Interest’
- Tick the box Memberships Auto Renewal Opt-Out
IMPORTANT: Please make sure you opt-out by 5pm on Monday 25 August
If you are having trouble, feel free to contact the ticket and membership office on 0161 868 6868 (Option 1) or email [email protected]
How to I make sure I am opted-in?
Anyone who purchased a 2025 Membership was automatically enrolled on the auto-renewal programme for 2026.
However to ensure you are fully opted in, please check to ensure you have a valid credit or debit card saved in your account (and any other family or friend memberships you manage) as below. If you would not like your membership to be auto-renewed, please tick the opt-out box in your account as below. Please ensure that this is completed by Tuesday 26 August.
To check your saved credit or debit card, follow the steps below:
- Log in at lancashirecricket.co.uk/memberportal
- Click the ‘Login’ button and sign in to your account
- Select ‘Profile and Payment Methods’ accessed in the right-hand menu on desktop or via the main menu on mobile
- Scroll down to ‘Payment Information’ and check your card details. you can edit, delete or add a new card here. Please be advised that there will be a pre-authorisation of £1 when editing or adding a new card
- Please enter your debit/credit card details exactly as they appear on your card and then click the ‘Add Now’ button to complete
What happens if I miss the opt out deadline?
Should your membership auto-renew, you will have 14 days from the day after you receive your confirmation email to cancel your membership and receive a refund. To do so, please contact the ticket office by emailing [email protected] with your full name and membership number.
How do I change membership category?
Follow the instructions to opt out of the auto-renewal process. You will then be able to purchase a different membership category once they are released for general sale.
Can I pay for my membership in instalments?
Yes, 2026 Memberships can be paid in instalments by Klarna or Paypal when selected on checkout.
However, the flexible payments are not available for auto-renewal. Should you wish to split your membership payments, you will need to opt-out of auto-renewal and purchase your membership on general sale.