2023 Memberships - Frequently Asked Questions
Changes to the Membership
What are the changes?
Following supporter and Members’ research we have reinvigorated our categories to be more inclusive and attract a wider, more diverse, fanbase. We have simplified our Membership tiers and introduced a range of new options to meet the needs of existing members whilst also appealing to new members as we seek to grow and diversify our Membership base. This is part of the Club’s long-term commitment to grow our Membership family to 10,000 by 2030.
Why are they happening?
We are making these changes as part of our plan to increase our overall Membership base and attract new members that are more diverse and reflective of our community. This is a long-term plan and one that we hope will generate more opportunity for the whole Club.
When is it happening?
The new structure will be effective for the 2023 domestic season and Membership will be structured this way from the renewal date in September 2022. On renewal or purchase of a 2023 Membership, International ticket priority and discounts on International tickets become unlocked. All other 2023 Membership benefits are valid from 1 January 2023 – 31 December 2023.
Have prices gone up?
As there are brand new categories, it is difficult to make like-for-like comparisons between 2022 and 2023 Memberships. However, our entry level Membership (Taster) is less than half the price of the cheapest adult Membership in 2022.
The Club feels that the new categories meet the needs of our various members and provide outstanding value to all as we look to grow the Red Rose Family.
1864 Membership prices bear an increase after a special discounted price was put in place for 2022 following the impact of Covid on the previous year. 2023 prices have increased in line with inflation and also account for dining packages now included in 1864 Membership. Full details, including prices of the 1864 Membership can be found here.
Traditional Members who renew onto Prime Membership will also see an increase on the 2022 price, which is again due to discounted price received after the impact of Covid on the previous year. 2023 prices have been brought in line with standard pricing for this category. Full details on Prime Membership can be found here.
What difference does it make to me?
This depends on your current Membership level and the new one you choose to subscribe to. For details on the changes to membership categories, please see here.
Will some new Members be receiving the benefits free of charge?
Yes. The Club will offer non-Members who are in the priority windows for Emirates Old Trafford and who buy an International ticket, the opportunity to join as a ‘Taster’ Member to celebrate the launch of the new scheme.
The hope is that this will encourage them to stay and be active and fully-paying Members from 2024 onwards. However, there will be limited benefits available for Taster Membership which is our entry-level category designed for new and first-time fans to sample a taste of the Membership experience.
Membership Benefits
What are the new Membership levels?
There are four levels, please click on the links to see the full range of benefits for each category.
There will be junior pricing options available across all of the above categories (excluding Taster).
How many matches do I get access to with my membership?
1864 – Access to all Lancashire Cricket fixtures from the 1864 Suite
Prime – Access to 30 match days (all formats including The Hundred)
Flexi – Access to 10 match days across all formats (including The Hundred) OR access to 5 match days across all formats (including The Hundred) plus one ticket for a 2023 international (or value equivalent)
Standard – Access to 5 match days across all formats (including The Hundred)
Taster - Access to 2 match days from the Lancashire home domestic season (excluding Roses T20 and The Hundred)
Does a whole Championship match count as four of my days?
Yes. Each day of cricket would count as one day of your allocation.
Can I still bring a guest?
Prime, Flexi and Standard Membership include an allocation of guest tickets and the option to purchase additional guest tickets in Members' areas on match days.
1864 – Four guest tickets included
Prime – Four guest tickets included
Flexi – Two guest tickets included
Standard – One guest ticket included
Please note that Guest tickets cannot be redeemed for The Hundred fixtures.
Can I go to women’s and Second XI matches?
Yes. T20 Double Headers count as one day of your allocation. All other Lancashire Cricket Women's team home games at Emirates Old Trafford or outgrounds are not considered as part of the ticket allocation and are to be enjoyed as part of your membership.
All Membership categories provide FREE access to all 1st XI friendlies and 2nd XI home fixtures (men and women) at Emirates Old Trafford or outgrounds.
Can I attend matches at outgrounds?
Yes. Matches at outgrounds count as part of your allocations (excluding stand-alone Women’s or Second XI) and ticket must be reserved for all formats in advance, memberships card will not be used to allow access into the ground.
Can I apply for more than one International fixture?
Prime, Flexi and Standard Memberships provide priority access to all international matches held at Emirates Old Trafford in 2023.
Flexi Membership has the option to include an international ticket (5 domestic days play and one international). The International ticket will be to the value of £60 and can be used across any day and seat category. International tickets which are priced at a higher value will require the difference paid upon transaction. The ticket value of £60 is non-refundable and cannot be transferred to other matches.
Is The Hundred included in ‘all formats’ of cricket?
The Hundred matches are included as part of the allocation of cricket in the Prime, Flexi and Standard Memberships in general admission stands only.
Taster Members do not have access to The Hundred as part of their allocated two days of cricket.
Do I have to pay to access the Lancaster Balcony?
All Members will be able to upgrade to the Lancaster Balcony on LV=Insurance County Championship and Royal London Cup fixtures at Emirates Old Trafford. Details will be confirmed in due course.
This will be available to book on a match-by-match basis for 2023 once domestic fixtures have been announced.
Managing my Membership
Can I upgrade during the season?
Yes. You can upgrade during season and pay the difference in price
What happens if I exceed the match limit for my membership?
If you reach your limit, you will still be able to purchase match tickets through the usual Club channels.
2022 Traditional Members who renew as Prime Members will be able to request additional tickets if they have used up their 30 days allocation for free by contacting the Ticket and Membership Office on a match-by-match basis.
Membership Tiers
What is happening to 1864 Membership?
The 1864 Membership will continue to exist for current 1864 Members. There will be a waiting list available for any new 1864 Memberships. Please contact [email protected] for details
Renewing 1864 Members will receive a two-course dining package for three match days as part of their 2023 Membership for £744.
New 1864 Members will receive two-course dining for ten days play as part of the category, which is reflected in the increase in price (£983).
Any additional guest tickets for the 1864 must be purchased with a dining package and will be priced at £42 per match day (including match ticket and Roses T20).
What is happening to the Traditional Membership?
The Traditional Membership will move to the Prime Membership category which gives access to 30 days play across all formats including The Hundred. Should any Traditional Members wish to attend more than 30 days play once they have used up their allocation, we will provide a match ticket free of charge for any Lancashire Cricket domestic fixture. To book once your allocation has been used, please contact the Ticket and Membership Office at [email protected]
Is there still going to be a Digital Membership?
No. The Digital Membership is no longer available. The Standard level Membership is the most comparable tier on offer in 2023 and will include priority access to international tickets.
Is there a Junior membership?
All membership levels (except Taster) include concessionary and junior rates. There are now four levels to choose from, giving Junior Members the flexibility to choose the games they wish to attend. You can see all the categories and prices here.
Can First XI Members still access 11 days’ play for all domestic matches including the Hundred?
The Flexi Membership has replaced the First XI and is priced to reflect the change in number of days play
If I upgrade to Prime Membership how many matches will I get access to?
All domestic matches at Emirates Old Trafford or outgrounds. Prime Membership does not include International tickets as part of the allocation. Prime Members will however receive priority access to purchasing International Tickets
Can I get a ticket to the Ashes 2023 as part of Flexi Membership?
Yes. The Flexi Membership option of 5 domestic match days and 1 international ticket will allow Members to select an international match day of their choice with a credit of up to £60 (Ashes or England v New Zealand IT20. For tickets above this value, the difference will need to be paid upon transaction.
Will I still get other discounts at Emirates Old Trafford?
Yes. We are delighted to offer a range of exciting membership discounts at Emirates Old Trafford. From 1 January 2023, Prime, Flexi and Standard Members will be able to enjoy discounts at Caffe Nero, as well as the Hilton Garden Inn Emirates Old Trafford, retail store, bars and with other sponsors and partners including Emirates.
Details on how Members can claim their discounts will be communicated in due course.
What facilities do I get access to?
Details of the facilities included in Membership categories are outlined below:
- 1864 – access to the 1864 Suite for domestic match days
- Traditional – Access to Members Suite and Pavilion Terrace, as well as the option to book the Middle Balcony.
- Prime – Access to Members Suite and Pavilion Terrace, as well as the option to book the Middle Balcony.
- Flexi – Access to Members Suite and Pavilion Terrace, as well as the option to book the Middle Balcony.
- Standard – Access to Members Suite and Pavilion Terrace, as well as the option to book the Middle Balcony.
- Taster – No access to Member areas
For The Hundred matches, 2023 Members can book a place in the Pavilion Terrace.
Do any of the new memberships include parking?
We are reviewing our car parking options for the 2023 season and will be in touch in due course with confirmation.
I have some questions that aren’t covered here, how should I contact the club with these?
If you haven’t been able to find an answer to your question in this document, please contact [email protected] and the team will get back to you as soon as possible.
When/how will I receive my membership pack?
Details of the 2023 Membership pack will be confirmed in due course. However, we can confirm that these will be received by Members prior to the 2023 Season.
When can I start to use the membership benefits?
International ticket priority and related ticket discounts can be used upon purchase of a 2023 Membership or renewal. 2023 Members can unlock the rest of their benefits from 1 January 2023 until 31 December 2023.