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Refund Assured

Refund Assured: Buy With Confidence

Welcome to our COVID Ticketing Information page, on this page you will find all the venue contingency details you need when purchasing a cricket related product with us this year. You can read about what will happen to your ticket in the event of a reduced capacity fixture across all International and Domestic matches taking place at Emirates Old Trafford this year by browsing the sections below.

We have also outlined below a few initiatives that we currently have in place at Emirates Old Trafford to help keep you and everyone at the venue safe as well as making sure your purchase is covered in the event of a Government restriction that affects your booking.

Refund Assured

We want to give you confidence and peace of mind when purchasing products at Emirates Old Trafford. We are here to reassure you that our tickets, hospitality and hotel rooms are guaranteed to be refunded in the event that we are unable to allow you to enter our venue due to Government restrictions. This includes a reduced capacity or a match being played behind closed doors on a health and safety grounds.

If you see one of these logos appear on our products this means that your purchase is 'Refund Assured'. You can find details on how you will be refunded for specific purchases via the tabs below.

For International matches you will see the following logo:

 

For Lancashire Cricket products you will see the following logo:

COVID Contingency Purchases

2022 International Fixtures

  • 2022 International Tickets

    2022 International Tickets

    We are currently selling the 2022 International matches to our maximum capacity, however should this capacity need to be reduced due to Government guidelines we will give 2022 Members the first option to retain or cancel their booking.

    Should the match also need to take place with socially distanced seating and household restrictions, we would prioritise relocating 2022 Members before any other ticket buyers.

    Such restrictions may also affect Members’ facilities but we will confirm any changes should a reduction in capacities be necessary.

    International ticket holders who are not Members will be prioritised by date of booking and their tickets relocated on a socially distanced seat plan subject to availability.

    Any ticket holders who would prefer not to attend or do not get relocated due to the capacity restrictions will be offered the option of a refund and priority booking for the 2023 Internationals.

    FULL TERMS AND CONDITIONS

  • 2022 International Hospitality

    2022 International Hospitality

    We are currently selling the 2022 International matches to our hospitality capacity, however this capacity may need to be reduced due to Government guidelines and the match may take place with socially distanced seating that may include household restrictions. 

    Once we have determined the reduced lounge capacities and have considered how to best relocate packages into the available spaces we will contact all hospitality bookers with their options. 

    FULL TERMS AND CONDITIONS

  • Hilton Garden Inn Emirates Old Trafford Bookings

    2022 International Hotel Stays

    If we are unable to welcome you to the Hilton Garden Inn Emirates Old Trafford due to Government guidelines or if you are unable to attend due a change of fixture dates, your purchase will be protected and you will be able to request a refund.

    If you have any further questions, please contact our Hotel Team at hotelfrontdesk@lancashirecricket.co.uk   

2022 Domestic Fixtures

  • 2022 Domestic Tickets

    2022 Domestic Tickets

    We are currently selling the 2022 Yorkshire Vitality Blast match to our full capacity, however should this capacity need to be reduced due to Government guidelines we will give 2022 Members the first option to retain or cancel their booking.

    Should the match also need to take place with socially distanced seating and household restrictions, we would prioritise relocating 2022 Members before any other ticket buyers.

    Such restrictions may also affect Members’ facilities but we will confirm any changes should a reduction in capacities be necessary.

    Yorkshire Vitality Blast ticket holders who are not Members will be prioritised by date of booking and their tickets relocated on a socially distanced seat plan subject to availability.

    Any ticket holders who would prefer not to attend or do not get relocated due to the capacity restrictions will be offered the option of a refund and priority booking for the 2023 Yorkshire Vitality Blast match.

    All tickets will be issued as digital tickets i.e. mobile tickets via the TIXnGO app or Print at Home tickets. No tickets will be posted.

    FULL TERMS AND CONDITIONS

  • 2022 Domestic Hospitality

    2022 Domestic Hospitality

    We are currently selling the 2022 Vitality Blast matches to our hospitality capacity, however this capacity may need to be reduced due to Government guidelines and the match may take place with socially distanced seating that may include household restrictions. 

    Once we have determined the reduced lounge capacities and have considered how to best relocate packages into the available spaces we will contact all hospitality bookers with their options. 

    FULL TERMS AND CONDITIONS

  • Hilton Garden Inn Emirates Old Trafford Bookings

    2022 Domestic Hotel Stays

    If we are unable to welcome you to the Hilton Garden Inn Emirates Old Trafford due to Government guidelines or if you are unable to attend due a change of fixture dates, your purchase will be protected and you will be able to request a refund.

    If you have any further questions, please contact our Hotel Team at hotelfrontdesk@lancashirecricket.co.uk   

 
Vitality Blast
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Partnerships
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Official Store
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Hilton Garden Inn
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2021 Memberships
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